Nationwide
Mail-In Depot Repair
Ship Chromebooks, laptops, iPads and tablets to our depot. Every device is tracked by serial number, repaired and shipped back.
- Bulk and program repair
- Warranty and non-warranty repair
- Asset tracking by serial number
Services
Depot Repair, Pickup & Drop-Off Repair and ITAD Services
Bulk device repair and IT asset disposition for school districts, government agencies and enterprise IT, with mail-in depot repair and ITAD pallet pickup available nationwide.
Service options
Nationwide
Tri-State area (NY, NJ, CT) and extended areas
Pickup & Drop-Off Repair
We collect broken devices from your school or agency, repair them at our depot and deliver them back ready for use.
- Scheduled pickups
- Devices tracked from pickup to return
- Return delivery to your site
Nationwide
Nationwide ITAD Pallet Pickup
We pick up pallets of retired IT equipment anywhere in the United States, then handle secure data wiping, asset tracking and responsible recycling.
- Pallet pickup nationwide
- Asset tracking by serial number
- Secure data wiping with documented results
Nationwide
Mail-In Depot Repair Program
A repeatable depot repair program for school districts and large agencies. Ship devices in and get them back repaired, tracked by serial number.
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Request a program or quote
Share device models, quantities and warranty status. We define scope and parts and labor pricing.
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Ship your devices
We coordinate shipping of your devices to our depot.
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Logged and repaired
Devices are tracked by serial number, diagnosed and repaired.
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Returned to you
Repaired devices ship back to you, tracked by serial number.
For school districts
- 1:1 device program support for Chromebooks and iPads
- Bulk repair after summer collection or mid-year breakage
- Warranty and non-warranty repair
- Repairs by CompTIA A+ certified technicians; Google Chromebook certified
- Asset tracking by serial number
For large agencies and enterprise IT
- Depot repair for laptops, computers, tablets and handheld devices
- Break/fix repair overflow for internal IT teams
- Each device tracked from intake to return
- Turnaround time commitments defined in your program quote
K-12 school districts and BOCES
A long-term device partner for school districts and BOCES
We work with district technology departments and BOCES across the full school year and the full device lifecycle, not as a one-off repair vendor.
Long Island device repair
Chromebook, laptop, iPad and tablet repair at our Amityville depot on Long Island, for warranty and non-warranty devices. Repairs are performed by CompTIA A+ certified technicians, and we are Google Chromebook certified.
Pickup and drop-off
Scheduled pickups from schools and district offices, with repaired devices delivered back to your site.
Summer bulk repair
Bulk repair of devices collected at the end of the school year, so your fleet is ready for the first day of school.
End-of-year refresh and ITAD
When you refresh your fleet, we pick up retired devices and handle data sanitization, refurbishment and responsible recycling. Selling retired devices? See District Device Buyback.
Repair reporting (optional)
Available as an add-on service: repair reports by school and device model, covering damage types, repair counts and which models hold up best, to inform your next device purchase. Every device is also logged with its make, model, serial number, asset tag and disposition for each device, updated in real time, so your serialized asset report is always current.
MWBE participation
Certified MBE with New York State (ESD), New York City (SBS), the Port Authority of NY & NJ, Nassau County and NMSDC. Our MBE certifications help districts and agencies meet MWBE participation goals on repair, ITAD and device contracts.
Tri-State area (NY, NJ, CT) and extended areas
Pickup & Drop-Off Repair
For schools and agencies in the Tri-State area (NY, NJ, CT) and extended areas, we collect devices on site, repair them at our depot and deliver them back.
- Scheduled pickups from schools, district offices and agency sites
- Devices tracked by serial number from pickup to return
- Repaired devices delivered back to your site
Nationwide pallet pickup
IT Asset Disposition (ITAD)
Accountable, traceable IT asset disposition.
We pick up pallets of retired IT equipment anywhere in the United States, then manage it from collection to final disposition. Buyers increasingly want proof of where retired devices end up, so every ITAD project is documented from pickup to final disposition.
- Pallet pickup and transport anywhere in the U.S.
- Documented chain of custody from pickup to final disposition
- Data sanitization aligned with NIST SP 800-88 (Clear, Purge, Destroy)
- Per-device certificates of data destruction and certificates of recycling
- On-site data destruction and media sanitization at your facility, with a Certificate of Sanitization or Destruction (details)
- Serialized asset reporting: make, model, serial number, asset tag and disposition for each device, updated in real time
- Refurbishment and resale of reusable equipment
- Responsible electronics recycling (e-waste) through vetted downstream recycling partners
Devices we repair
Chromebooks
Repaired by CompTIA A+ certified technicians. Google Chromebook certified.
- Screens
- Keyboards
- Hinges
- Charging ports
- Batteries
Apple iPad and tablets
- Glass and display
- Charging ports
- Batteries
Laptops and computers
- Screens and keyboards
- Hardware break/fix
- Component repair
Phones and handheld devices
- Screens
- Batteries
- Charging ports
Device Procurement
Authorized reseller of Dell, ASUS and Lenovo products, and a member of the Zebra Partner Network. Schools and agencies can source new Chromebooks, laptops and computers from us, then use our depot repair and ITAD services across the device lifecycle.
Subcontracting and teaming partners
We are a local last-mile repair and ITAD partner for national resellers, ITAD firms, OEM/warranty providers, managed IT providers and e-waste primes serving New York and Long Island. We provide:
Device pickup
Local and last-mile collection across NYC, Long Island and the Tri-State area.
Depot repair
Warranty and non-warranty repair at our Amityville depot.
Data wiping
Secure data wiping with documented results.
Logistics
Pickup, transport and return delivery.
Industries and agencies served
K-12 school districts and BOCES
1:1 device programs, Chromebook and iPad repair, surplus device disposition and device buyback.
Counties, cities and local authorities
Device repair, ITAD and electronics recycling coordination.
State agencies
Depot repair and secure data wiping for retired equipment.
Purchasing cooperatives
Repair and ITAD services for co-op member agencies.
Colleges and universities
Laptop and tablet repair, end-of-life asset disposition.
Federal facilities and nonprofits
Device repair and ITAD for federal sites and nonprofit organizations.
Individual repairs: walk-in phone and tablet repair is available at CPR Cell Phone Repair Amityville, 45 Merrick Rd, Amityville, NY 11701.
Ready to set up a repair or ITAD program?
Call (631) 586-9584 or email Info@innovativerepairsolutions.com.